Video – The Best CX Using Data, Socials, and Computer Vision

Watch Nick Kuiper discuss “The Best CX Using Data, Socials, and Computer Vision.”

Guests: Nick Kuiper
Host: Ronald ter Voert

We use innovative data and social media strategies to enhance customer experience for brands like het Financieele Dagblad, KLM Royal Dutch Airlines, Marriott, Van der Valk, and Rituals. In this session, learn how to optimize CX using available data and social insights without losing customers. Discover key steps, essential data, and actionable insights through cases from Mercedes-AMG, LeasePlan, and Van der Valk.

Watch the video here